Delivery & Returns

Delivery

Delivery can be to any address as long as the address at which your payment card is registered is also present on your order.  RF Office Furniture or it's appointed suppliers only deliver to the United Kingdom (the Channel Islands and, the Isle of Man and the Scottish islands will incur additional charges). All deliveries must be signed for. Please make sure you keep the receipt enclosed with your goods.

When you add products to your Shopping Basket, the appropriate delivery charge will be added automatically - if applicable. You will always be able to see this charge before submitting your order.

All delivery timescales are subject to product and delivery slot availability.

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

RF Office Furniture will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.

Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and RF Office Furniture (Russell Fewins Ltd) shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.

Force Majeure

Russell Fewins Ltd shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Returns

If you need to return a product purchased from RF Office Furniture then please contact RF Office Furniture as soon as possible - you have 28 working days to do so.  The returned goods must be in a resaleable state and any goods or accessories that accompany the returned product must also come back to us.

The goods should also be returned with their original box, packing and accessories.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 8 working days.

Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge. if applicable. Please contact 01322 290 100

This returns policy does not affect your legal rights.

RF-Office-Furniture.com

Unit 10, Orbital One
Green Street Green Road
Dartford
Kent
DA1 1QG
United Kingdom

For customer enquiries please call FREE on 0800 783 7795